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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kevin Flake

July 29, 2023

5  out of  5 rating by Kevin Flake
"Tom and his staff are awesome! I don't have to contact them. Often, but when I do they are always helpful and can answer my questions without needing to call back. In general, I have had State Farm insurance for many years and I am very pleased."

Kevin Mccarty

December 29, 2022

5  out of  5 rating by Kevin Mccarty
"We recently needed to get some insurance for Home/Auto and after talking with the staff at Tom Parker we were sold! Very attentive and so helpful every time we call or stop by. Outstanding customer service! Highly recommend Tom Parker for your insurance needs! You could not ask for better service!!"

Darrin Wells

December 22, 2022

5  out of  5 rating by Darrin Wells
"Good agent"

Gabrielle Martin

November 8, 2022

5  out of  5 rating by Gabrielle Martin
"Tom makes our life a million times easier. Insurance can be confusing, Tom and his office simplify everything clearly so that we understand exactly what we are getting with each contract. We will continue to use this office for years to come"

Dave Stiffler

November 8, 2022

5  out of  5 rating by Dave Stiffler
"I recently needed coverages on an auto adjusted for winter storage and contacted the office after hours. Immediately the following morning a I received an update from Brittney the adjustment was completed as requested. The office team is great to work with and a pleasure to do business with. Great customer service ... each and every time my account needs a little attention."

Nikia Burley

April 29, 2022

5  out of  5 rating by Nikia Burley
"This office has NEVER missed an opportunity to show they care about their customers. Brittany is my agent and she is the She never hesitates and she is very easy to talk to. So let me thank you out loud for being awesome"

Joanne Beasy

April 26, 2022

5  out of  5 rating by Joanne Beasy
"I've worked with Tom for 15+ years and I remain very impressed with his customer service. Tom or Brittney or others that work with them get back to me ASAP whenever I have a question or need help. I am not exaggerating when I say that working with Tom is one of the best customer service experiences I've ever had."

Jay Bruestle

September 8, 2021

5  out of  5 rating by Jay Bruestle
"Don't know about his insurance as I am with a State Farm agent in Pickerington. I was running in Canal and was stretching after and he came out of office and offered water and his porch swing to recover. Either a nice guy or I looked like I was dying. Either way I appreciate the kind gesture!"

Matthew D Bickel

July 16, 2021

5  out of  5 rating by Matthew D Bickel
"I have been doing business with Tom Parkers office for State Farm Insurance for five years and have had nothing but the best experience. Good, professional, polite service. Thank you all!"

Craig Z

June 7, 2021

5  out of  5 rating by Craig Z
"I've been with Tom and his staff for 18 years. Always great service. Recommend highly."

Jan G.

March 15, 2021

5  out of  5 rating by Jan G.
"I have had State Farm insurance with Tom for over two years now and highly recommend his agency. He is knowledgeable, honest, and very responsive. When my car got broken into awhile back, he was able to get the window fixed for me right away. He found the workshop, called them, and setup an appointment for me. He also had a rental car service pick me up and take me to get a temporary car. What would have been a major inconvenience, Tom made into a very minor one."

Jonathon Masteller

January 18, 2021

5  out of  5 rating by Jonathon Masteller
"Amazing customer service and always quick to respond. Honestly wouldn't even change to another provider if it was cheaper (which it probably wouldn't be because state farm has great rates). Having an agent easily accessible when needed is great peace of mind!"

Barb Dodridge

August 11, 2020

5  out of  5 rating by Barb Dodridge
"Tom has always helped and has been a great agent"

TCG-Office Elaine Bobbie

June 30, 2020

5  out of  5 rating by TCG-Office Elaine Bobbie
"I read some of the 1 star reviews and laughed. Tom has been my agent for years and I have referred over 20 people to him. Everyone has nothing but great things to say. It is disappointing to see reviews like this. He will not disappoint. Keep up the good work!"

New Albany Painting

June 30, 2020

5  out of  5 rating by New Albany Painting
"I have had many insurance agents over the years and Tom is definitely head of the class. He is timely and always professional. Thanks you Tom!"

Ashley Baker

June 5, 2020

5  out of  5 rating by Ashley Baker
"Absolutely outstanding customer service! I've been dealing with Tom and his account manager Brittney and they are always incredibly helpful! They also help make sure you understand all the policies anytime you make a change."

Justin Boyer

July 2, 2019

1  out of  5 rating by Justin Boyer
"Tom Parker is the definition of a shady insurance agent. Twice he screwed my claims up. The first one costing me around 10 grand. We put brand new wood floors in the finished basement. I immediately called and added extra coverage. A year later it floods. Call him and he says we are covered for 5 grand ..... says he doesn’t recall us talking about adding coverage. About another year goes by I file what he told me was a comprehensive claim when I hit a large pothole. Took out two wheels and tires. Find out it was a collision all along. He claims he doesn’t recall telling me it was comprehensive .... don’t waste your money with this idiot."

Elisha Wheeler

May 1, 2017

5  out of  5 rating by Elisha Wheeler
"Tom is great to work with. Responds promptly to emails!"

Rick Clary

August 1, 2016

5  out of  5 rating by Rick Clary
"Tom has been my agent for the better part of 12 years. He is attentive, responsive, and very helpful. He quickly and appropriately resolved the few insurance claims I have had over the years. I highly recommend him."

Kelsey Sekula

July 28, 2016

5  out of  5 rating by Kelsey Sekula
"Tom has always taken care of me. The staff is very kind and go above and beyond to provide excellent service."

Sue Peters

July 28, 2016

5  out of  5 rating by Sue Peters
"Great customer service! Kim is efficient and caring. Highly recommend!"

Gregory Levitt

July 27, 2016

5  out of  5 rating by Gregory Levitt
"Tom has been our agent for over 10 years. During that time Tom and his staff have always been available for any issues that I have had. We've had a roof damaged in a storm, my wife was rear ended in a traffic accident and we have had many tow truck trips that were all handled quickly and efficiently by Tom and his staff. I've stopped into his office from time to time and they are always friendly. I worry about a lot of things but Tom will always be my agent because I am convinced that he only has my best interests at heart."


July 27, 2016

5  out of  5 rating by Instinctive5
"Tom is an incredible insurance agent. I have been with him for years and have had an excellent experience. He is always happy to take the time to talk to his clients, is highly knowledgeable, and genuinely cares about making sure that his insureds have first rate protection and coverage. In my experience he has been there for me when I have needed him the most and I couldn't possibly give someone a higher recommendation."

Grant Millard

July 27, 2016

5  out of  5 rating by Grant Millard
"Tom's a great guy to work with! Would highly recommend him."

Beau Daubenmire

December 30, 2015

1  out of  5 rating by Beau Daubenmire
"I would steer clear of this Agent!!"